This week’s Update features a variety of stories – STRs, algorithm leaks and Hilton campgrounds (sort of):
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- Las Vegas Price-Fixing Case Is Appealed. A few weeks ago we reported on a Nevada federal district court’s (second) dismissal of a class action case brought against Las Vegas’ hoteliers’ over their use of certain Cendyn revenue management tools. Not surprisingly, the plaintiffs have now appealed the court’s dismissal to the Ninth Circuit, the first such appeal of the several algorithmic cases currently pending against hoteliers. A decision by the appeals court is not expected until 2025.
- Booking.com Focused on U.S. STRs. When it comes to short term rentals (STR), European online travel agent Booking.com is now taking a U.S. first approach. During the first quarter of 2024, STRs accounted for 36% of all bookings on the platform. To appeal to U.S. consumers, Booking is particularly focused on payments, liability insurance and its damage policy. Families (however defined) are making up a larger and larger portion of users interested in STR bookings.
- Air France – KLM Again Delays Introduction of GDS Surcharges for TMCs. Fourth time the charm? Air France – KLM has announced a further delay in its planned introduction of a €21 surcharge for corporate bookings made via legacy GDSs. Why the additional delay? Perhaps a lesson learned from American Airlines aggressive approach? According to the airline, the delay is needed to resolve “issues” and to “support our partners.” Last summer the airline removed all short-haul flights from GDS channels, reserving those routes for NDC connections.
- Hilton RVs Officially Launched. This one is of personal interest. Not actually “Hilton” RVs, but close. Users of Hilton’s booking channels can now search and book accommodations (RVs, tents, etc.) at several AutoCamp locations (Yosemite, Russian River, Cape Code, Joshua Tree, etc.). Hilton Honors members can also earn and redeem points for their AutoCamp stays. Having been part of similar efforts in the last few years, I can only imagine the discussions within Hilton as it considered the effects of adding this new non-hotel inventory to its regular online offerings – OTAs, wholesalers, loyalty program, etc.
- Las Vegas Price-Fixing Case Is Appealed. A few weeks ago we reported on a Nevada federal district court’s (second) dismissal of a class action case brought against Las Vegas’ hoteliers’ over their use of certain Cendyn revenue management tools. Not surprisingly, the plaintiffs have now appealed the court’s dismissal to the Ninth Circuit, the first such appeal of the several algorithmic cases currently pending against hoteliers. A decision by the appeals court is not expected until 2025.
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- Principal
Greg is Chair of the firm's national Hospitality, Travel & Tourism practice, which is directed at the variety of matters faced by hospitality and travel industry members, including purchase and sales agreements, management ...
About the Editor
Greg Duff founded and chairs Foster Garvey’s national Hospitality, Travel & Tourism group. His practice largely focuses on operations-oriented matters faced by hospitality industry members, including sales and marketing, distribution and e-commerce, procurement and technology. Greg also serves as counsel and legal advisor to many of the hospitality industry’s associations and trade groups, including AH&LA, HFTP and HSMAI.